Terms of Service
Last updated: October 9, 2025
Welcome to CallBoard
These Terms of Service ("Terms") govern your use of the CallBoard website and services. By using our website or joining our waitlist, you agree to these terms. If you don't agree, please don't use our services.
About CallBoard
CallBoard is a crew management platform designed for the live entertainment industry. We're currently in development, and these terms cover both our current website and the future platform.
Current Services
- Informational website about CallBoard
- Waitlist signup for early access
- Blog and updates about our development
Future Services
- Crew scheduling and management tools
- Call distribution systems
- Payment tracking features
- Communication platforms for theater crews
Acceptable Use
You May
- Use our website to learn about CallBoard
- Join our waitlist with accurate information
- Share our content with others in the industry
- Contact us with questions or feedback
You May Not
- Provide false or misleading information
- Use our services for illegal activities
- Attempt to hack, disrupt, or damage our systems
- Spam or abuse our communication channels
- Violate any applicable laws or regulations
User Accounts and Waitlist
Waitlist Registration
When you join our waitlist, you agree to:
- Provide accurate and current information
- Maintain the security of your information
- Notify us of any changes to your contact details
- Use CallBoard in accordance with these terms when it launches
Account Creation (Future)
When CallBoard launches, you'll need to create an account. You'll be responsible for:
- Choosing a secure password
- Keeping your login information confidential
- All activities that occur under your account
- Notifying us immediately of unauthorized access
SMS Communications and Opt-In Process
How SMS Consent Works
During signup, you choose how to verify your account. SMS notifications are optional, and you maintain complete control.
Signup Flow
- User receives an invitation link and clicks to join CallBoard
- User chooses their verification method: Text Message (SMS) or Email
- If Email is chosen: User enters email address, receives verification code, and creates account. No SMS consent required.
- If Text Message (SMS) is chosen:
- User enters phone number
- SMS consent disclosure appears, explaining message types, frequency, and opt-out process
- User sees an unchecked checkbox with the text: "I agree to receive SMS notifications from CallBoard as described above"
- User must actively check this box to provide consent
- User submits the form and receives a verification code via SMS
Important: Consent is not required to use CallBoard. If you choose email verification, you can still use all CallBoard features without providing a phone number or SMS consent.
SMS Message Types
Users who opt in to SMS will receive the following types of text messages:
- Two-factor authentication codes for secure login
- Work call offers and availability requests
- Schedule confirmations and updates
- Critical work-related notifications and alerts
- Schedule changes or emergency updates
Message frequency varies. Message and data rates may apply.
Opt-Out Process
Users can opt out of SMS notifications at any time by:
- Replying with any of these keywords: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT
- Updating their notification preferences in their CallBoard account settings
- Contacting support at [email protected]
When you opt out, you'll receive a confirmation message and no further SMS messages will be sent.
Example Messages
"CallBoard: New call offer for Load-in at Music Hall, Dec 15 3:00 PM - 11:00 PM. Reply YES to accept, NO to decline. Reply STOP to opt out.""CallBoard: Your verification code is 482751. Enter this code to complete your login.""CallBoard: Schedule update: Tomorrow's call moved to 2:00 PM (was 1:00 PM). Location unchanged. Reply STOP to opt out."Compliance and Carrier Requirements
CallBoard's SMS communications comply with:
- TCPA (Telephone Consumer Protection Act) requirements
- Carrier guidelines for application-to-person messaging
- Industry best practices for opt-in and opt-out procedures
- Standard message and data rate disclosures
Intellectual Property
Our Content
CallBoard and all related content, features, and functionality are owned by us and protected by copyright, trademark, and other intellectual property laws.
Your Content
When CallBoard launches, any content you submit (call information, crew data, etc.) remains yours. However, you grant us permission to use it to provide our services.
Privacy and Data
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information.
Data Usage and Sharing
How We Use Your Data
CallBoard uses your data to provide and improve our services. This includes:
- Service delivery: Providing core crew management features
- Product improvement: Analyzing usage patterns to build better features
- Community features: Building relationship networks to connect stagehands and companies
- Feature feedback: Understanding what works and what needs improvement
When Your Data Is Shared
Your data is only shared with explicit consent. You maintain full control over what you share and with whom:
Personal and Company Connections
- Connection requests: When you connect with another user or company, you explicitly consent to share relevant profile data
- Public profiles: You control what information is visible on your public profile through privacy settings
- Work relationships: Accepting a gig or offer shares necessary contact and availability information
- Clear disclosure: We always show what data will be shared before you confirm any connection
Community Contributions
- Feedback attribution: When you participate in feature discussions on Discord, your contributions may be attributed to your username
- Discord linking: Linking your Discord account connects your Discord activity (votes, comments) to your CallBoard profile for point rewards
- Public recognition: Outstanding community contributions may be publicly recognized
Privacy Controls
You have complete control over your data visibility:
- Profile settings: Toggle public profile visibility on/off at any time
- Skills display: Choose whether to show your skills publicly
- Availability sharing: Control who can see your availability calendar
- Contact preferences: Set how companies can reach you
- Discord integration: Link or unlink your Discord account at any time
Our Data Policy Guarantees
- 1. Never for sale: We will never sell your personal data to third parties, advertisers, or data brokers
- 2. Explicit consent: Data is only shared when you explicitly consent through connections, profile settings, or feature interactions
- 3. Relationship networks: We build connections to help stagehands and companies work together, not to exploit your data
- 4. Policy changes: If our data usage policy ever changes in ways that affect your data, we will notify all affected users at least 30 days in advance
- 5. You own your data: You can export or delete your data at any time (subject to legal retention requirements)
Data We Build Together
CallBoard uses aggregated, anonymized data to improve the platform for everyone:
- Industry insights: Understanding work patterns, skill demand, and crew availability trends
- Feature development: Identifying which features are most valuable to the community
- Network effects: Building better matching between stagehands and opportunities
- Community growth: Helping the live entertainment industry work more efficiently
This aggregated data never reveals individual user information and helps us build the ultimate stagehand tool together.
Service Availability
Current Status
CallBoard is currently in development. We provide information and waitlist services but make no guarantees about:
- Launch dates or timelines
- Specific features or functionality
- Service availability or uptime
Beta and Testing
We may invite waitlist members to beta test CallBoard. Beta services are provided "as is" and may have bugs, limited functionality, or downtime.
Payments and Pricing
Joining our waitlist is free. When CallBoard launches:
- We'll clearly communicate any pricing
- You'll have the choice to use paid features or not
- We may offer free tiers or trial periods
- Pricing may change with advance notice
Disclaimers and Limitations
Service "As Is"
Our services are provided "as is" without warranties of any kind, either express or implied.
Limitation of Liability
To the fullest extent permitted by law, CallBoard shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
Industry-Specific Disclaimer
CallBoard is a tool to assist with crew management but does not replace professional judgment, safety protocols, or legal compliance requirements in live entertainment.
Termination
We may terminate or suspend your access to our services if you violate these terms. You may stop using our services at any time.
Changes to Terms
We may modify these terms as CallBoard develops. We'll notify you of significant changes and give you the opportunity to review new terms before they take effect.
Governing Law
These terms are governed by the laws of Ohio, United States, without regard to conflict of law principles.
Contact Information
Questions about these terms? Contact us:
- Email: [email protected]
- Website: Contact form
Industry Commitment
CallBoard is built by stagehands, for stagehands. We're committed to creating tools that respect industry traditions, support fair labor practices, and improve working conditions in live entertainment.